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Dennis Nind
By Dennis Nind
14 articles

Clear your DNS cache in OS X

If you are having trouble viewing a newly created website, or are seeing an old version of your website after updating your domains DNS, your mac may not be using the current DNS entries from your server. If this is the case, you can choose to wait it out - We normally advise an hour or two, however - it's simple to clear your DNS cache and pull the latest entries. Please note that it's not 100% guaranteed you will pull the latest DNS, as this can depend on other external factors such as if your internet service provider has received the DNS changes. DNS propagation should take no longer than 24 - 48 Hrs at most. As mentioned we normally see DNS propagation within a couple of hours so it can be worth waiting then trying again if the previous DNS cache clear did not help. How to clear your local DNS Cache on OS X Firstly, you will want to open a ** Terminal ** window by pressing the command key and space on your keyboard. Once the terminal has been opened you will then need to run one of the commands below. The command you run will depend on the version of OS X you currently have installed. Simply find your version below, then run the command listed underneath by entering it in to your terminal and pressing **enter OS X 12 (Sierra) and later macbook$ sudo killall -HUP mDNSResponder;sudo killall mDNSResponderHelper;sudo dscacheutil -flushcache OS X 11 (El Capitan) and OS X 12 (Sierra) macbook$ sudo killall -HUP mDNSResponder OS X 10.10 (Yosemite) Versions 10.10.4+ macbook$ sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder Versions 10.10.1, 10.10.2, 10.10.3 macbook$ sudo discoveryutil udnsflushcaches OS X 10.9 (Mavericks) macbook$ dscacheutil -flushcache; sudo killall -HUP mDNSResponder OS X 10.7 (Lion) and 10.8 (Mountain Lion) macbook$ sudo killall -HUP mDNSResponder OS X 10.5 (Leopard) and 10.6 (Snow Leopard) macbook$ dscacheutil -flushcache OS X 10.4 (Tiger) macbook$ lookupd -flushcache

Last updated on Aug 14, 2025

Registering a New Domain Name

You can register a new domain through the HostPresto! 'Client Area'. The first step is to log into your 'Client Area'. Enter your email address and password into the respective login boxes then select 'Login'. Select 'Domains' from the top menu followed by 'Register a New Domain'. Enter in your new domain name and choose the domain extension from the drop down menu. Select 'Search' to see whether the domain is available to register. If the domain that you've chosen is available, you should see confirmation about this. Choose how long you'd like to register the domain for and continue further down. You will find that the system will provide any other domains that you might be interested in that are similar to what you have selected. If any are of interest, tick that respective option and choose how long you'd like to register that for. Choose 'Continue' to move forward. You can at this point configure the nameservers for the new domain. By default, the nameservers for the site's hosting network will be shown. If you want to use custom nameservers, please change these accordingly. Choose 'Continue' to proceed. The details of your order at this point will be confirmed on screen by showing the items in your cart. If you are happy to continue, scroll further down. Review your registrant information and then select your 'Payment Method'. To complete, select 'Checkout' to register the new domain. Once the registration of the new domain is complete, you will be able to manage it via the 'Domains' -> 'My Domains' section of the Client Area. Please allow up to 24 hours for the nameservers to update before accessing the new domain via your web browser.

Last updated on Aug 14, 2025

How to Transfer a Domain to HostPresto!

You can easily transfer a domain to HostPresto! through the 'Client Area'. Pre-transfer Checklist - Check the domain WHOIS information is up to date. - Make sure you have access to the administrative contact email address. - WHOIS registrar lock is disabled. - The domain renewal is more than 10 days. - You have the EPP authorisation key from the current registrar. The first step is to log into your 'Client Area'. Enter your email address and password into the respective login boxes then select 'Login'. Go to 'Domains' from the top menu followed by 'Transfer Domains to Us'. Type in the domain you wish to transfer into the centre box and select the domain extension from the drop down list. Once entered, select 'Transfer'. When the confirmation is shown, select 'Continue'. Near the top, enter the 'EPP Code' obtained from the current registrar for the authorisation that consents the transfer is genuine. If you are not sure what this is, please contact your current registrar for this otherwise the transfer cannot be made. If you are using custom nameservers, please configure these under the 'Nameservers' heading, otherwise the default entries can be left. Select 'Continue' to proceed. Please now review your order. If you wish to transfer another domain, select 'Continue Shopping' and repeat the stages from above. If not, continue further down the page. Select your 'Payment Method'. To complete, select 'Checkout' to transfer the new domain. Please note - domain transfers may take up to 10 days to complete. A domain transfer does not affect your website or email services.

Last updated on Aug 14, 2025

Hiding Your Personal Details on a Domain (Whois Privacy)

When a domain is registered, the WHOIS database shows the names and addresses of .uk domain registrants. However, it does not show any other personal information such as email addresses or telephone numbers. The WHOIS database is available for everyone to view and some people may wish to opt out of having their address shown and consequently .uk WHOIS privacy options are available to allow private individuals to opt-out. Domain privacy is provided when a new domain is being purchased or this can be added later. Purchasing a new domain with Domain Privacy The first step is to log into your 'Client Area'. Enter your email address and password into the respective login boxes then select 'Login'. Select 'Domains' from the top menu followed by 'Register a New Domain'. Enter in your new domain name and choose the domain extension from the drop down menu (only .uk domains can have whois optout).   Select 'Search' to see whether the domain is available to register. If the domain that you've chosen is available, you should see confirmation about this. Choose how long you'd like to register the domain for and continue further down. You will find that the system will provide any other domains that you might be interested in that are similar to what you have selected. If any are of interest, tick that respective option and choose how long you'd like to register that for. Choose 'Continue' to move forward. Near the top, enter the 'Registrant Name' and then tick the 'WHOIS Opt-out' option. This will mean that the name will be shown when a WHOIS request is made on the domain but no other details will be shown. Configure the nameservers for the new domain. By default, the nameservers for the site's hosting network will be shown. If you want to use custom nameservers, please change these accordingly. Choose 'Continue' to proceed. The details of your order at this point will be confirmed on screen by showing the items in your cart. If you are happy to continue, scroll further down. Review your registrant information and then select your 'Payment Method'. To complete, select 'Checkout' to register the new domain. Please note - once the registration of the new domain is complete, you will be able to manage it via the 'Domains' -> 'My Domains' section of the Client Area. Please allow up to 24 hours for the nameservers to update before accessing the new domain via your web browser. Purchasing Domain Privacy for an Existing Domain To add domain privacy to an existing domain that you have on your account, order the new service as follows. Log into your 'Client Area'. Enter your email address and password into the respective login boxes then select 'Login'. Select from the top navigation menu 'Services' followed by 'Order New Services'. Select to expand the product options menu and choose 'Other'. On the 'Domain Privacy' product, choose 'Order Now'. To add to an existing domain, choose the 'Keep domain with current registrar and update Nameservers / DNS'. Type in your existing domain and extension into the respective boxes. Review the new product and sanity check the domain entered is correct. Choose your preferred 'Payment Method' and complete the process by selecting 'Checkout'. This article has provided information regarding how you can either order a new domain with domain privacy and add domain privacy to your exising domain.

Last updated on Aug 14, 2025

Transferring Domains Away from HostPresto!

We are always sorry to see a you leave. If there's any thing that we can do to keep you, please let us know by contacting customer services from the 'Client Area'. However, if you choose otherwise, to transfer a domain away from us, please follow these instructions. The first step is to log into your 'Client Area'. Enter your email address and password into the respective login boxes then select 'Login'. Go to 'Domains' from the top menu followed by 'My Domains'. On the domain that you wish to transfer away, select the 'spanner icon'. From the left hand side menu, choose 'Registrar Lock'. Usually domains have a registrar lock enabled to prevent them being transferred elsewhere without permission. On this occasion, however, we want the transfer to be allowed, so choose the 'Disable Registrar Lock' option to disable the lock status. Again from the left hand side menu, choose 'Get EPP Code'. By entering the 'Get EPP Code' section, this initiates an email to the registrant email address. In your emails, you will find a message regarding the requested authorisation key for your domain, with the EPP key included. This will now need to be provided to the new registrar to initiate the domain transfer. Please understand that domain transfers may take up to 10 days to complete. Therefore the domain renewal date must be greater than this. A domain transfer does not affect your website or email services. Domains that have been registered or renewed within the last 60 days cannot be transferred.

Last updated on Aug 14, 2025

Clear your DNS cache in Windows

If you are having trouble viewing a newly created website, or are seeing an old version of your website after updating your domains DNS, your windows machine may not be using the current DNS entries from your server. If this is the case, you can choose to wait it out - We normally advise an hour or two, however - it's simple to clear your DNS cache and pull the latest entries. Please note that it's not 100% guaranteed you will pull the latest DNS, as this can depend on other external factors such as if your internet service provider has received the DNS changes. DNS propagation should take no longer than 24 - 48 Hrs at most. As mentioned we normally see DNS propagation within a couple of hours so it can be worth waiting then trying again if the previous DNS cache clear did not help. How to clear your local DNS Cache on Windows XP / 7 / 8 / 10 Firstly, you will want to open a ** Command Prompt ** window. This can be done by following the steps below: Click the Start button (or windows icon) in the bottom left of your desktop, then type: cmd Right-click Command Prompt, then choose 'Run as Administrator'. Another way is to hold the Windows key on your keyboard, then press 'R' to open a run box.  Then type: cmd Then press enter or click on the OK button In the command prompt window, enter the below code, then press enter: ipconfig /flushdns The command prompt will then show Windows IP Configuration Successfully flushed the DNS Resolver Cache.

Last updated on Aug 14, 2025

International Domain Registration: Understanding Country-Specific TLD Requirements

International Domain Registration: Understanding Country-Specific TLD Requirements **A comprehensive guide to help small businesses navigate the registration process for country-specific domain extensions (TLDs).**Audience: Shared hosting customers with basic technical knowledge Introduction Expanding your online presence internationally often means registering domain names with country-specific TLDs, such as .fr (France), .de (Germany), or .co.uk (United Kingdom). These domains can help localize your business and build trust with customers in specific regions. However, registering international (ccTLD) domains involves unique requirements and processes. This guide provides a step-by-step overview, practical tips, and troubleshooting advice to help you register and manage international domains through HostPresto. What Are Country-Specific TLDs? Country-specific TLDs, also known as country code Top-Level Domains (ccTLDs), are domain extensions assigned to particular countries or territories. Examples include: - .uk (United Kingdom) - .fr (France) - .de (Germany) - .us (United States) - .jp (Japan) - .ca (Canada) These TLDs may have special eligibility rules, documentation requirements, or restrictions compared to generic TLDs like .com or .net. Common Requirements for ccTLD Registration Most ccTLDs require you to meet certain conditions. Common requirements include: - Local Presence: Some registries require a local address or business entity within the country. - Citizen/Resident Status: Certain ccTLDs (e.g., .us, .ca) require registrants to be citizens or residents. - Specific Documentation: Some TLDs request company registration numbers, VAT numbers, or proof of trademark. - Name Format: Restrictions on characters, length, or the use of geographic names. Tip: Always check the specific requirements for your desired TLD before beginning the registration process. Step-by-Step: Registering a Country-Specific Domain via HostPresto 1. Research Your Desired ccTLD Before registering, visit the official registry website or HostPresto’s Domain Search to check: - Eligibility requirements - Restricted or reserved domain names - Required documentation 2. Gather Required Information Prepare the following (as needed per TLD): - Proof of local business registration or local address - Personal identification (passport, ID card) - Company registration number or VAT number - Contact details (name, address, phone, email) 3. Register the Domain via HostPresto 1. Log in to your HostPresto Client Area. 2. Select Domains > Register a New Domain. 3. Enter your desired domain name and choose the ccTLD from the dropdown. 4. Click Search to check availability. 5. If available, select the registration period and proceed. 6. Complete any additional fields required for your chosen ccTLD. 7. Confirm nameservers (leave as default if using HostPresto hosting). 8. Review your details and complete checkout. **Example:**Registering yourbusiness.de (Germany): - You may be asked for a German administrative contact address. - Fill in the required local address information during checkout. 4. Submit Any Additional Documentation If your chosen ccTLD requires further documentation: - After ordering, you may receive an email from HostPresto requesting supporting documents. - Reply promptly with clear scans or digital copies as instructed. Managing Your International Domain Once registered: - Manage DNS and email settings via cPanel or the HostPresto Client Area. - Use File Manager in cPanel to upload your website files. - Set up email accounts specific to your new domain through cPanel > Email Accounts. Troubleshooting & Frequently Asked Questions My Domain Registration Is Pending or Rejected - Check your email (including spam/junk) for requests from HostPresto for additional documentation. - Confirm that you meet all local presence and documentation requirements. - If you’re unsure, consult the official registry site for TLD policies. I’m Unsure What Information to Provide - Refer to the HostPresto Knowledge Base or contact support via a ticket for guidance. - For most domains, ensure your contact information is accurate and matches your identification or company documents. Domain Not Resolving After Registration - Allow up to 24 hours for DNS propagation. - Verify your nameserver settings in the HostPresto Client Area. - Use cPanel’s Zone Editor to manage DNS records if you need to point your domain elsewhere. Example: Checking Nameservers in cPanel # Log in to cPanel # Navigate to 'Domains' > 'Zone Editor' # Locate your domain and review/edit the NS records as needed How Do I Renew or Transfer My ccTLD Domain? - Renew via the HostPresto Client Area before expiry (note: some ccTLDs require renewal several days before expiration). - For transfers, check if your ccTLD has any lock or minimum age requirements (many restrict transfers within 60 days of registration). Practical Tips - Plan Ahead: International registrations can take longer due to extra checks. - Keep Documentation Ready: Having business or personal identification on hand speeds up the process. - Stay Informed: ccTLD requirements occasionally change; always consult the knowledge base or registry for updates. - Use Strong Contact Details: Ensure your email and phone number are current for verification and renewal reminders. Useful Resources - HostPresto Knowledge Base: Domains - Guide: Registering a New Domain Name - IANA Root Zone Database — for official TLD policies - HostPresto Support — for further questions or to submit a support ticket Summary Registering an international domain is a great way to localize your business, but it’s essential to understand and prepare for country-specific requirements. By following this guide and keeping documentation ready, you can confidently secure and manage your new ccTLD with HostPresto. *Need further help?*If you run into issues or have questions about a specific TLD, please submit a support ticket via your HostPresto Client Area and our team will be happy to assist.

Last updated on Aug 15, 2025