We have been made aware of a number of phishing emails being sent to some of our customers. These emails are designed to look like they come from HostPresto, but they are fraudulent.
One example we have seen asks you to “verify your email address” to continue using your webmail, and provides a link to click. Others follow a similar format, requesting you to confirm logins to cPanel or to our Client Area.
👉 Important – HostPresto will never ask you to verify your email address for webmail access.
These emails redirect to fake login pages that are hosted externally and are not part of our systems. Once credentials are entered, the attacker may then request further sensitive information.
An example of one of the phishing emails can be found below...
How to Stay Safe
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Always check that the URL in your browser is legitimate before entering login details. For HostPresto, the official Client Area is: https://my.hostpresto.com.
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If you receive one of these suspicious requests, please do not click any links. Instead, contact our support team directly by raising a ticket within your Client Area.
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For extra security, we strongly recommend enabling Two-Factor Authentication (2FA) under Client Area → Security Settings, or directly via this link: Enable 2FA.
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If you believe you may have entered your details into one of these phishing pages, please update your access credentials immediately to protect your account.
A Note on Phishing vs. Security Breaches
It is important to understand that this is not a security breach of HostPresto systems. None of our databases, servers, or client data have been compromised.
Phishing is a common type of online fraud where attackers send emails pretending to be from trusted companies. Their goal is to trick individuals into handing over login credentials or payment information. Because these emails are sent externally, and often in bulk to random addresses, they are extremely difficult to prevent altogether.
The most effective protection is vigilance: always double-check sender addresses, verify links before clicking, and be suspicious of unexpected requests for login or payment details.
🔒 Your security is our priority, and we will continue to monitor this situation closely. If you are ever unsure about the legitimacy of a message, please contact us directly for confirmation.
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The HostPresto Team